Office Technology

Office Computer, Phones, Device & Printing Support

Categories (3)

VOIP Phone and Voicemail

Voicemail setup, Phone Ordering and Configuration
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Printers

Printer guides for Staff and Faculty.
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Usage Guides

Articles with informational guides on using certain systems or software available on campus.
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Articles (20)

Activating Excel Add-ins

All about E-signature Service - SignNow

This article talks about E-signature Service - SignNow and how to use it, who's eligible and how to gain access to it.

APC Surge Protector Product Recall (2019)

Information regarding the APC Power Strip recall.

Clearing Browser Cookies and Cache

Cyberduck and Duo 2FA Troubleshooting.

A guide for settings on the FTP app Cyberduck to prevent redundant Duo Two Factor authentication requests.

Getting Access to Groupshare Folders

How to Connect with Remote Desktop Connection

How to install Read & Write Gold 12

How to Install Software on U-M Managed Macs Through the Managed Software Center

Instructions on how to install software on U-M managed Macs using Managed Software Center

How to Install Software on U-M Managed Windows 10 PCs Through the Software Center

Instructions on how to install software on U-M Windows 10 PCs using Software Center.

How to Request a Hard Token

In place of using Duo Security Hard Token, the Duo security system is now all software based. Physical tokens can still be ordered at the Computer Showcase.

Lost, Missing or Stolen Devices

Mapping a Network Drive on a PC or Mac

Options for Electronically Signing Documents (E-Signature tools)

Setting Adobe Acrobat Reader as the Default PDF Viewer

Steps to open your PDF images and documents in Adobe Acrobat Reader instead of Microsoft Edge.

Signing into Windows 10 with Fingerprint Authetication

Instructions for adding a fingerprint sign-in on University Laptops

Unable to Start Camtasia Error After Stopping a Recording

Solution for "Unable to Start Camtasia" Error After Stopping a Recording in the Camtasia software.

Windows 10 Upgrade

Windows 11 Basic Overview

This article describes basic layout of the Windows 11 Destkop and identifies the Start Menu and details the new taskbar.

Windows Notification: Work or School Account Problem

You may have noticed a popup on your Windows 10 computer that indicates a problem with your work or school account.