Knowledge Base

Categories (8)

Articles about UMICH Accounts, Guest Accounts and Password Management.

Information on Classroom and lab technology

Office Computer, Phones, Device & Printing Support

Banner, WebFocus, DegreeWorks, ImageNow, CRM and other resources.

Wireless & wired connection issues, VPN, malware (viruses/spyware), cybersecurity

Email, web-conferencing, file sharing

Canvas, Qualtrics, BYOD, AppsAnywhere, MiDesktop and other software for students and faculty.

How to find answers in the knowledge base and submit requests through the service catalog. Guides for specific request. Tips for customizing this site for ease-of-use.