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For adding network printers to your Mac OS machine.
For adding network printers to your Windows 10 machine.
GlobalProtect installation and connection guide for Windows based systems.
Instructions on how to recover a device's BitLocker Recovery Key using the Microsoft BitLocker Administration and Monitoring (MBAM) Self Service portal.
For setting up and using CrashPlan on University imaged devices.
How to Access your Home Drive.
Learn how to get Office 365 Education for free
This article is meant to help techs out with assisting faculty, staff, and students with downloading and using Cisco Jabber on their devices.
Instructions for adding a fingerprint sign-in on University Laptops
This article talks about how using an older browser can be the reason why they can't access U-M websites and how to fix it.
This is a quick start guide for installing Microsoft Project for Windows10.
Instructions on how to install software on U-M Windows 10 PCs using Software Center.