Question
How do I upgrade Windows to the most recent UM-D supported version?
Overview
Microsoft releases new versions of Windows routinely. The University has provided the ability to upgrade to the current supported version of Windows via the Software Center
Be aware that the upgrade process could take up to two hours and your computer will be forced to reboot several times.
During this process do not unplug or force shutdown, this could lead to your computer to become unusable, requiring a return to campus for data backup and re-imaging
Preparations
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Please run the update at a convenient time as it can take up to two hours to complete.
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If on a laptop, please connect the power adapter.
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Although a successful update will not impact your data, you should consider performing a backup of your most important files.
Start Upgrade Process
- Search for the Software Center program in your Start Menu. You can also find it on your Desktop.
- On the left pane, select Operating Systems
- Select the Windows Upgrade (e.g. Win22H2 20250224_1408-UPGRADE or Windows 11 Upgrade 23H2 20250224_1408)
- Click Install
- Click Install
- Installation should start
- Several windows will appear during this process and there will likely be several reboots.
- When the upgrade process has completed, you should be provided with a logon screen.
- Please be sure to contact ITS Service Desk for any questions or errors you may have noticed.
Troubleshooting:
If there are no upgrade choices available, there could be a pending restart needed or more than one person logged in. Try power cycling the machine to fix this.
For additional information, check these categories in the Knowledge Base:
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