Clearing Browser Cookies and Cache

Problem/Question

How do I clear my browser cookies and cache?


Overview

Sometimes issues logging into websites can be solved by clearing the cookies and cache. It is a quick and easy fix, and anyone can do it!


Solution

Please click on your web browser below for the relevant instructions:

Google Chrome

Firefox

Safari

Google Chrome:

Note: You can press Ctrl + Shift + Delete and skip to step 3 (or Cmd + Shift + Delete on a Mac).

1. Click on the settings icon that appears to the upper right corner of the browser.

2. Select More tools Clear browsing data.


3. Make sure the following are checked:

  • Cookies and other site data
  • Cached images and files

4. Select All time in the Time range drop-down menu and click on CLEAR DATA.


 

Firefox:

Note: You can press Ctrl + Shift + Delete and skip to step 3 (or Cmd + Shift + Delete on a Mac).

1. Click on the menu button that appears to the upper right corner of the browser.

2. Select History.


 

3. Select Clear Recent History.


 

3. Under Details make sure the following are checked:

  • Cookies
  • Cache
  • Active Logins

4. Select Everything in the Time range to clear drop-down menu and click on Clear Now.


 

Safari:

1. Click on Safari and then Preferences.


 

2. Click on Privacy and then click Manage Website Data.


 

3. Click Remove All.


 

4. Click Remove Now.

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Details

Article ID: 51372
Created
Tue 4/3/18 10:21 AM
Modified
Thu 9/2/21 12:07 PM