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For setting up and using CrashPlan (aka Code42-CrashPlan) on University imaged devices.

For adding network printers to your Mac OS machine.

This is used to help techs out with assisting faculty and staff with access UC4 from off campus.

Instructions to upload a file for UC4 processing.

Instructions on how to recover a device's BitLocker Recovery Key using the Microsoft BitLocker Administration and Monitoring (MBAM) Self Service portal.

What to do if you receive a Spam, Phishing, or Suspicious Email

Once access has been approved to the Ellucian Banner application, it will be necessary to do some initial setup steps.  You will be provided with an Oracle Password.  The instructions below will assist with initial login, and resetting your Oracle Password.

For adding network printers to your Windows 10 machine.