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- Knowledge Base
- Research/Teaching & Learning
Step-by-step instructions on how to download, install, and authorize JMP Student Edition for academic use.
- Knowledge Base
- Classroom AV & Computer Lab Support
- Knowledge Base
- Accounts and Passwords
- Duo
This article talks about how to set Duo Mobile on a new phone or tablet.
- Knowledge Base
- Research/Teaching & Learning
Learn how to get Office 365 Education for free
- Knowledge Base
- Wifi, Network & Security
- VPN
GlobalProtect installation and connection guide for Android based systems.
- Knowledge Base
- Enterprise Applications
- WebFocus / Business Objects
UM-Dearborn is transitioning from WebFocus to Business Objects for reporting, with full migration by June 2026.
- Knowledge Base
- Email & Collaboration
Guide on how to opt-in/out of email groups.
- Knowledge Base
- Enterprise Applications
- Perceptive Content
Brief summary of remote options to use Perceptive Content document system
- Knowledge Base
- Information on Using This Site
This guide will help users determine when to notify ITS of an IT Emergency.
- Knowledge Base
- Classroom AV & Computer Lab Support
Learn how to configure Kumo to securely access and save files on UM-Dearborn classroom and computing lab computers. This guide explains how to link your U-M cloud storage accounts (Dropbox, Google Drive, OneDrive) so they appear as network drives, helping you avoid data loss on shared machines.
- Knowledge Base
- Office Technology
- Usage Guides
For setting up and using CrashPlan (aka Code42-CrashPlan) on University imaged devices.
- Knowledge Base
- Enterprise Applications
- LibCal
How to view the confirmed booking in LibCal.
- Knowledge Base
- Enterprise Applications
- LibCal
How to book a work space for Faculty and Staff in the University Center.
- Knowledge Base
- Office Technology
- Knowledge Base
- Office Technology