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    CrashPlan: Introduction to University Cloud Data Backup System
    Explains what CrashPlan, previously known as Code 42, is and how it can be used for backing up documents.
    Using CrashPlan to Recover Data Online
    How to quickly get files online through CrashPlan.
    Windows Notification: Work or School Account Problem
    You may have noticed a popup on your Windows 10 computer that indicates a problem with your work or school account.
    Microsoft BitLocker Administration and Monitoring (MBAM) Key Recovery Guide
    Instructions on how to recover a device's BitLocker Recovery Key using the Microsoft BitLocker Administration and Monitoring (MBAM) Self Service portal.
    APC Surge Protector Product Recall (2019)
    Information regarding the APC Power Strip recall.
    How to Request a Hard Token
    In place of using Duo Security Hard Token, the Duo security system is now all software based. Physical tokens can still be ordered at the Computer Showcase.
    Order, Change, and/or Cancel VoIP Telephone Services
    How to order, change or cancel telephone service.
    Getting Access to Office Printers
    Learn how to get access to Office Printers
    Cyberduck and Duo 2FA Troubleshooting.
    A guide for settings on the FTP app Cyberduck to prevent redundant Duo Two Factor authentication requests.
    Updating Work Phone Number in Directories
    Guide on changing work phone number in MCommunity
    Setting Adobe Acrobat Reader as the Default PDF Viewer
    Steps to open your PDF images and documents in Adobe Acrobat Reader instead of Microsoft Edge.
    Unity Voicemail Setup
    Information on how to access voicemail.
    Voicemail Box is Full Message
    Learn how to free up Voicemail space when your mailbox is full.
    Re-Authenticating Office Products - Windows 10
    This article walks through the signing out and then back into Microsoft Office products that may be causing issues or saying they are unlicensed.