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Project Request for ITS development such as enhancements to administrative systems, major patches or upgrades, or data services such as third-party integrations or report development.


Requests for support on the campus website.


Submit a request for access to WebFocus, Business Objects, or a specific report within. This request is also used for obtaining access to the Advisor Enrollment History (AEH) report.


For troubleshooting technical issues on university machines.


Submit a Degree Works Request.


Submit a Request for a Banner Password Reset.


Submit a request for an institutional data change that would require Data Governance review.


Submit a request regarding the integration of CRM with other systems or automation of processes.


Request a refund to Uprint funds due to misprints or printer errors.


For assistance accessing WiFi on campus.


Submit a CRM Service Request.


For assistance creating your Umich affiliated account.


Request Access to Banner Forms.


Submit a request for Salesforce access for a new staff member.


For requests from proctors & professors specifically for the GAM Lab in 1170 SSB.


For izzying new and old Apple computers on campus.


Remote access to UM-Dearborn campus computers and software.


Report a problem with the AV equipment in a classroom or lab.


Report a problem or outage with one of the Uprint Release Stations on campus.


The eduroam network provides wireless access for visitors to UM-Dearborn from participating campuses using their home credentials. Likewise, UM-Dearborn students and employees can use their UMICH credentials to acquire wireless access at other participating institutions.


Submit a request for software and system training from the CRM team.


Submit a Service Request for LibCal