Popular Services

I don't see a service related to my problem

Request access to the Minitab App Portal.

Assistance with setting up your VPN.

Print access requests for faculty and staff.

Request Access to Banner Forms.

Submit a CRM Service Request.

For receiving help resetting Umich passwords for Canvas, M+Google, UMConnect, campus computers and WiFi.

Issues accessing or using Network Share Drives.

Information related to your annual tax forms (1098-T)

Request new reports or modifications to existing reports.

Request data from the IRE office: data, information, research, or analysis.

Request sponsored account for external users to access University systems.
CECS faculty and staff should request through: myumi.ch/R5Qrq

Are you having a problem connecting to the VPN?


For help installing, connecting to, or managing Duo Two-Factor Authentication.

Report a problem with the AV equipment in a classroom or lab.

Guest Password provided to Visitors, Guests, Consultants and Other Non-Employees

Project Request for ITS development such as enhancements to administrative systems, major patches or upgrades, or data services such as third-party integrations or report development.

Submit a request for access to WebFocus, or a specific report within. This request is also used for obtaining access to the Advisor Enrollment History (AEH) report.

For reporting errors and issues with current printers.

Let IT handle the proper recycling and disposition of your department technology.

Submit a Request for a Banner Password Reset.

For immediate help, call the Service Desk: 313-593-4357.

Remote access to UM-Dearborn campus computers and software.