Question
How do I install and set up UM-Dearborn’s GlobalProtect VPN client? When do I need to use a VPN?
Overview
The University of Michigan - Dearborn’s Virtual Private Network (VPN) creates a secure, encrypted connection between your device and the U-M network in order to enable access to university resources from untrusted networks.
The service enables users to:
- extend the university’s private, secure, and managed network to their personal devices when using off campus networks.
- send and receive university or personal data through a dedicated and encrypted connection across shared or public networks.
- access applications or data which require an on-campus connection (e.g. academic resources, on campus computer and storage services, etc.).
The UM-Dearborn VPN client is Palo Alto’s GlobalProtect. Users that are connecting through the VPN will be required to authenticate via Duo Two-Factor authentication.
Installation and Connection - Android and Chromebooks
Note: If you are using a Chromebook, please make sure it is running ChromeOS 52 or later as well as enabling Google Play Store. More information can be found at the Palo Alto Support article for Chromebooks
- Go to https://play.google.com/store/apps/details?id=com.paloaltonetworks.globalprotect&hl=en_US&gl=US in order to open the Google Play Store page for the GlobalProtect app.
- Tap Get to install the app. When prompted, review and Accept the information for which GlobalProtect needs access.
- After the app is installed, tap Open. GlobalProtect will open and you will be prompted for a portal address. For UM-Dearborn, it is “umvpn.umd.umich.edu”.
- After adding the VPN configuration, log into the portal using your U-M Uniqname and UMICH password.
- When the Connection request message appears, tap OK to allow GlobalProtect to set up a VPN connection on your device.
- At the bottom of the app, tap the gateway drop-down and select the “umvpn.umd.umich.edu” portal in order to connect.
- Once successfully connected, the GlobalProtect app will update its status.
- In order to disconnect, tap the shield icon.
For additional information, check these categories in the Knowledge Base:
VPN
Still need assistance? See the following related services:
VPN Set Up
VPN Problem