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Submit a support case via the My Help Center by completing the Contact Us form and tracking it under your cases in the portal

Manage assigned tasks in the My Tasks area by updating their status and following the provided instructions

Check your case status and responses under the Emails heading in the My Help Center on your portal home page

View detailed case information or explore FAQs in the My Help Center on your portal home page

Compose and send emails related to your cases through the My Help Center on the portal home page