Question
How do I install and set up UM-Dearborn’s GlobalProtect VPN client? When do I need to use a VPN?
Overview
The University of Michigan - Dearborn’s Virtual Private Network (VPN) creates a secure, encrypted connection between your device and the U-M network in order to enable access to university resources from untrusted networks.
The service enables users to:
- extend the university’s private, secure, and managed network to their personal devices when using off campus networks.
- send and receive university or personal data through a dedicated and encrypted connection across shared or public networks.
- access applications or data which require an on-campus connection (e.g. academic resources, on campus computer and storage services, etc.).
The UM-Dearborn VPN client is Palo Alto’s GlobalProtect. Users that are connecting through the VPN will be required to authenticate via Duo Two-Factor authentication.
Installation and Connection - iOS and iPadOS
- Go to https://apps.apple.com/us/app/globalprotect/id1400555706 in order to open the App Store page for the GlobalProtect app.
- Tap Get to install the app. You may be prompted for your Apple ID credentials for the installation.
![](https://umdearborn.teamdynamix.com/TDPortal/Images/Viewer?fileName=eaf55ccb-42b6-43e7-85f6-eeb553fe5f79.jpeg)
- After the app is installed, tap Open. GlobalProtect will open and you will be prompted for a portal address. For UM-Dearborn, it is “umvpn.umd.umich.edu”.
![](https://umdearborn.teamdynamix.com/TDPortal/Images/Viewer?fileName=217a628a-97e2-4560-811f-b4f5b8fb1708.PNG)
- A prompt asking to allow GlobalProtect to add VPN Configurations will appear. Tap Allow - this is required in order for the VPN to connect.
![](https://umdearborn.teamdynamix.com/TDPortal/Images/Viewer?fileName=69dbab5e-bc23-4f23-af27-d5def7381692.PNG)
- You will be prompted for your iOS/iPadOS passcode.
![](https://umdearborn.teamdynamix.com/TDPortal/Images/Viewer?fileName=f1d73acf-fe7e-4b79-b250-e530756a9dc3.PNG)
- After adding the VPN configuration, log into the portal using your U-M Uniqname and UMICH password.
![](https://umdearborn.teamdynamix.com/TDPortal/Images/Viewer?fileName=994320b0-71f9-4c2f-b4eb-c5113e34fecf.PNG)
- At the bottom of the app, tap the gateway drop-down and select the “umvpn.umd.umich.edu” portal in order to connect.
![](https://umdearborn.teamdynamix.com/TDPortal/Images/Viewer?fileName=77caa75c-e72b-456c-9e9d-0c6e379a99b6.PNG)
- Once successfully connected, the GlobalProtect app will update its status.
![](https://umdearborn.teamdynamix.com/TDPortal/Images/Viewer?fileName=5433193a-24cf-4e9d-9de9-a9b1c57beb90.PNG)
- In order to disconnect, tap the shield icon.
For additional information, check these categories in the Knowledge Base:
VPN
Still need assistance? See the following related services:
VPN Set Up
VPN Problem