VPN for iOS and iPadOS Devices

Question

How do I install and set up UM-Dearborn’s GlobalProtect VPN client? When do I need to use a VPN?

Overview

The University of Michigan - Dearborn’s Virtual Private Network (VPN) creates a secure, encrypted connection between your device and the U-M network in order to enable access to university resources from untrusted networks.
The service enables users to:

  • extend the university’s private, secure, and managed network to their personal devices when using off campus networks.
  • send and receive university or personal data through a dedicated and encrypted connection across shared or public networks.
  • access applications or data which require an on-campus connection (e.g. academic resources, on campus computer and storage services, etc.).

The UM-Dearborn VPN client is Palo Alto’s GlobalProtect. Users that are connecting through the VPN will be required to authenticate via Duo Two-Factor authentication.

Installation and Connection - iOS and iPadOS

  1. Go to https://apps.apple.com/us/app/globalprotect/id1400555706 in order to open the App Store page for the GlobalProtect app.
  2. Tap Get to install the app. You may be prompted for your Apple ID credentials for the installation.

  1. After the app is installed, tap Open. GlobalProtect will open and you will be prompted for a portal address. For UM-Dearborn, it is “umvpn.umd.umich.edu”.

  1. A prompt asking to allow GlobalProtect to add VPN Configurations will appear. Tap Allow - this is required in order for the VPN to connect.

  1. You will be prompted for your iOS/iPadOS passcode.

  1. After adding the VPN configuration, log into the portal using your U-M Uniqname and UMICH password.

  1. At the bottom of the app, tap the gateway drop-down and select the “umvpn.umd.umich.edu” portal in order to connect.

  1. Once successfully connected, the GlobalProtect app will update its status.

  1. In order to disconnect, tap the shield icon.
     

For additional information, check these categories in the Knowledge Base:

VPN

Still need assistance? See the following related services:

VPN Set Up

VPN Problem

 

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