Problem/Question
Understanding Slack Terminology
Overview
Slack is a collaboration platform used for team communication and project management. It includes various features such as direct messages, channels, mentions, huddles, workspaces, threads, canvases, and message bar functionalities, each serving a specific purpose to enhance team collaboration.
Solution
Here are some common terms for tools and features in slack:
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Direct Messages (DMs):
- Definition: Private conversations between two or more people, outside of channels
- Usage: Ideal for one-off conversations that don’t require an entire channel to weigh in.
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Mentions:
- Definition: A way to notify specific people or groups in Slack by using the "@" symbol followed by their username
- Usage: Use mentions to draw someone's attention to a message or to notify an entire channel or user group.
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Private Channels:
- Definition: Channels for conversations that should not be open to all members. People must be added to private channels by someone who’s already a member of the channel
- Usage: Use private channels for sensitive discussions or projects that require restricted access.
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Public Channels:
- Definition: Channels that promote transparency and inclusivity. Members (but not guests) in your workspace can find, view, and join public channels
- Usage: Use public channels for sharing information that anyone in the workspace can access and contribute to.
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Huddles:
- Definition: Informal, real-time audio or video meetings within Slack
- Usage: Start a huddle for quick discussions, brainstorming sessions, or to resolve issues on the spot.
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Workspace:
- Definition: A shared hub where team members can communicate and collaborate
- Usage: Each workspace is unique to an organization and can contain multiple channels and direct messages.
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Threads:
- Definition: Organized discussions around specific messages within a channel or direct message
- Usage: Use threads to keep conversations focused and avoid cluttering the main channel.
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Canvases:
- Definition: Collaborative documents built into Slack for organizing and sharing information
- Usage: Use canvases to capture and curate content, embed files, and collaborate with team members in a structured format.
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Apps:
- Definition: Third-party or internal software that integrates with Slack to enhance functionality
- Usage: Add apps to your workspace to streamline workflows and connect other tools you use.
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Archive:
- Definition: The process of closing a channel to new activity when it is no longer needed
- Usage: Archive channels to keep your workspace organized and focused on active projects.
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Badge:
- Definition: The red circular shape with a number next to a channel, member's name, or the Slack app icon when you receive a notification
- Usage: Badges help you keep track of unread messages and notifications.
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Bookmark:
- Definition: A link you’d like to keep in the header of a channel or direct message
- Usage: Use bookmarks to quickly access important links relevant to the conversation.
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Message Bar Features:
- Emoji:
- Definition: Small icons used to express emotions or reactions
- Usage: Click the emoji icon in the message bar to add emojis to your messages for a fun and expressive touch.
- Note: Any custom emoji you add to slack will be visible to all workspace users.
- Add Attachment:
- Definition: The ability to attach files, images, or documents to your messages
- Usage: Click the paperclip icon in the message bar to upload and share attachments with your team.
- Formatting:
- Definition: Options to format text, such as bold, italics, and strikethrough
- Usage: Use the formatting toolbar in the message bar to add detail and clarity to your messages.
- Slash Commands:
- Definition: Shortcuts that begin with a forward slash ("/") to perform various actions
- Usage: Type "/" followed by a command (e.g., "/giphy [text]" to add a GIF) to quickly execute actions.
For additional information, check these categories in the Knowledge Base:
Configure Your Slack Notifications
Slack Overview
Slack Quick Start
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