Body
Question
My PC has the UM-Dearborn Windows 10 image – what are some things that I should be aware of while using it?
Overview
Computers that are purchased for use at the University of Michigan-Dearborn will need to be processed by the Service Desk for imaging with our Windows 10 image. This allows for ITS to manage devices in ways such as monthly Windows updates, pushing software, or asset tracking.
Solution
With your newly imaged (or reimaged) device, here are a few things that you should be aware of:
- Our Windows 10 image comes with a built-in anti-virus utility. We do not recommend installing an additional anti-virus utility as this may cause performance and system stability issues.
- Some resources, such as Banner, shared drives, and Access databases will require the Global Protect VPN while off-campus.
- Software, such as the Global Protect VPN, the Adobe suite, and accessibility software, can be installed through the Software Center application on your desktop. By default, the VPN is installed during the imaging process on laptops.
- We recommend storing data in Box or Google Drive, as it is accessible from any PC (both university or personal) and backed up online. You can request Box Drive or Google Drive File Stream to be installed in order to streamline your file management.
- Your device may be encrypted using Microsoft’s BitLocker utility in order to protect your data. This is required for desktops if you regularly work with sensitive data and all laptops.
- Staying up to date – Windows updates are typically pushed out on Thursday afternoons on a monthly basis. You may be prompted to reboot your device in order to apply updates after those have finished downloading in the background.
- How do I...
For additional information, check these categories in the Knowledge Base:
Windows 10
How to Install Software on U-M Managed Windows 10 PCs Through the Software Center
Still need assistance? See the following related services:
Image Computer - Windows OS
Network Share Drives
Software Installation
Troubleshoot Computer Problem