Resolving an SSO error when trying to access My UM-Dearborn

Problem/Question

Why am I getting a Single Sign On error when I try to log into the My UM-Dearborn portal?


Overview

Students attempting to log into the My UM-Dearborn portal may receive a Single Sign On error for many different reasons, most of which you may be able to resolve on your own or by contacting One-Stop at 313-593-5300, umd-admissions@umich.edu, or 1145 RUC.


Solution

A Single Sign On error may occur for the following reasons, each of which has a distinct solution path:  

  • You’ve not yet paid your enrollment deposit for the University of Michigan-Dearborn 

    • Log into the online application portal and pay the deposit. 

    • Not sure if you paid the deposit already? Contact One-Stop at 313-593-5300, umd-admissions@umich.edu, or 1145 RUC

  • You paid your enrollment deposit but then deferred to a different semester

    • Check with One-Stop at 313-593-5300, umd-admissions@umich.edu, or 1145 RUC to make sure you’re good to go

  • You’ve paid your enrollment deposit but the portal is not yet open for the semester you wish to enroll

    • Check the Registration Timetable

    • Check with One-Stop at 313-593-5300, umd-admissions@umich.edu, or 1145 RUC to make sure you’re good to go 

  • You’re attempting to log into the My UM-Dearborn portal using your username and password from your application 

    • Check your email for instructions on setting up a Uniqnname

    • If you do not recall you uniqname, please contact the ITS Service Desk at 313-593-4357 or through a chat session.

  • You already graduated from the University of Michigan-Dearborn 

    • Links to transcripts, getting a diploma, and other Alumni benefits can be found on the Alumni Page

 


For additional information, check these categories in the Knowledge Base:

Student Uniqnames


Still Need assistance? See the following related services:

Submit a CRM ticket for assistance.

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Details

Article ID: 148747
Created
Tue 1/16/24 9:30 AM
Modified
Tue 1/16/24 3:01 PM