Resolving an SSO error when trying to access My UM-Dearborn

Problem/Question

Why am I getting a Single Sign On error when I try to log into the My UM-Dearborn portal?

Overview

Students attempting to log into the My UM-Dearborn portal may receive a Single Sign On error for many different reasons, most of which you may be able to resolve on your own or by contacting One-Stop at 313-593-5300, umd-one-stop@umich.edu, or 1145 RUC.

Solution

A Single Sign On error may occur for the following reasons, each of which has a distinct solution path:  

• You’ve not yet paid your enrollment deposit for the University of Michigan-Dearborn 

  • Log into the online application portal and pay the deposit. 

  • Not sure if you paid the deposit already? Contact One-Stop at 313-593-5300, umd-one-stop@umich.edu, or 1145 RUC

• You paid your enrollment deposit but then deferred to a different semester

  • Check with One-Stop at 313-593-5300, umd-one-stop@umich.edu, or 1145 RUC to make sure you’re good to go

• You’ve paid your enrollment deposit but the portal is not yet open for the semester you wish to enroll

  • Check the Registration Timetable

  • Check with One-Stop at 313-593-5300, umd-one-stop@umich.edu, or 1145 RUC to make sure you’re good to go 

• You’re attempting to log into the My UM-Dearborn portal using your username and password from your application 

  • Check your email for instructions on setting up a Uniqnname. 

  • If you do not recall you uniqname, please contact the ITS Service Desk at 313-593-4357 or through a chat session.

• You already graduated from the University of Michigan-Dearborn 

  • Links to transcripts, getting a diploma, and other Alumni benefits can be found on the Alumni Page. 

For additional information, check these categories in the Knowledge Base:

Student Uniqnames

Still Need assistance? See the following related services:

Submit a CRM ticket for assistance.