Body
Problem/Question
Why am I getting a Single Sign On error when I try to log into the My UM-Dearborn portal?
Overview
Students attempting to log into the My UM-Dearborn portal may receive a Single Sign On error for many different reasons, most of which you may be able to resolve on your own or by contacting One-Stop at 313-593-5300, umd-one-stop@umich.edu, or 1145 RUC.
Solution
A Single Sign On error may occur for the following reasons, each of which has a distinct solution path:
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You’ve not yet paid your enrollment deposit for the University of Michigan-Dearborn
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Log into the online application portal and pay the deposit.
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Not sure if you paid the deposit already? Contact One-Stop at 313-593-5300, umd-one-stop@umich.edu, or 1145 RUC
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You paid your enrollment deposit but then deferred to a different semester
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You’ve paid your enrollment deposit but the portal is not yet open for the semester you wish to enroll
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Check the Registration Timetable
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Check with One-Stop at 313-593-5300, umd-one-stop@umich.edu, or 1145 RUC to make sure you’re good to go
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You’re attempting to log into the My UM-Dearborn portal using your username and password from your application
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Check your email for instructions on setting up a Uniqnname.
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If you do not recall you uniqname, please contact the ITS Service Desk at 313-593-4357 or through a chat session.
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You already graduated from the University of Michigan-Dearborn
For additional information, check these categories in the Knowledge Base:
Student Uniqnames
Still Need assistance? See the following related services:
Submit a CRM ticket for assistance.