RIVA sync setup

Riva Setup

Click on the following link to authenticate RIVA for your UMich Gmail account

This will take you to the RIVA authentication page. Click Get Started

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Agree to the terms and conditions listed (approved by the University) by checking the box, then click Continue to Google to sign in 

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Click on your UMich email address when displayed and sign in using your UMich Gmail account. Then click Continue when it asks to allow access
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You must check the Select all box for the sync to work as intended

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Once the sync has been established, the following confirmation page will appearUploaded Image (Thumbnail)

 

Important to note

RIVA syncs based on Google calendar event color. This applies to every calendar included in your Google calendar, not just your primary

The default color of your Google calendar is peacock blue. Please leave your own calendar on this color, or it will not sync properly and will likely break the syncing process. 

The remaining colors change automatically when the RIVA sync is established, please do not alter them or it will break the syncing process.

  • Peacock blue (hex code #4B99D2): events where you are busy that are NOT advising events (i.e. lunch, a non-advising meeting, etc.) -- please make sure these events are marked as "busy" in your Google calendar or they will not block students from being able to schedule over them. This is the default color that your own Google calendar is assigned. If you have previously changed it, please change it back
  • Banana yellow (hex code #E7BA51): advising time where you are available to students -- please make sure that this is created in Salesforce as available time. If you have also added an "advising time" event on your Google calendar and it is marked as "busy", it will prohibit students from scheduling with you 
  • Tomato red (hex code #DA5234): appointments that have been booked by or for students in Salesforce. These appointments will populate from Salesforce when your sync is established, please do not recreate them in the Google calendar