- Knowledge Base
- Internal ITS Documentation
- CRM Team
- General
Manage appointments in Salesforce by canceling, rescheduling, editing, or transferring them via the Appointment Actions menu in the Student Advisee Case Record.
- Knowledge Base
- Enterprise Applications
RIVA is a third-party syncing tool used to connect a user's Salesforce and Google calendars. Its use is limited to Salesforce users taking appointments that are scheduled through the student portal.