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Problem/Question
People who may want to change the name of an existing MCommunity group
Overview
A group in the MCommunity Directory is a list of people and/or groups that can be used for sending email and for authorization.
Solution
NOTE: MCommunity group names cannot be changed. There are alternatives that may work.
- If you want a group name that is searchable in the directory without the old group being found:
- Create a new MCommunity group with the new name.
- Copy the list of members from the old group and paste the list into the new group membership
- Copy other desired settings from the old group into the new group
- Add the old group name in the "Also Known as" field of the new group.
- Delete the old MCommunity group.
- If you don't mind that the old group name is still searchable in the directory
- Add the desired new name as an "Also Known as" name in the existing group's entry
- Messages sent to the new group name will be delivered to the membership of the existing group
For additional information, check these categories in the Knowledge Base:
Creating, Changing and Maintaining Mcommunity Groups
Still Need assistance? See the following related services:
Mcommunity Issue