ITS Maintenance Windows

Problem/Question

When does ITS perform maintenance?


Overview

Regular maintenance of our systems ensures we are providing a stable and secure environment for University business.

Additional maintenance windows may be needed, campus notifications will be posted to the ITS Status page and emailed to the appropriate groups.

Emergency maintenance, if necessary, will be announced on the ITS Status page and communicated to our Service Status email group, umd-its-frontline-notify@umich.edu.


Solution

Day of Week Time Services Affected Description Campus Notifications
Weekdays
2am - 4am
UM-Dearborn Connect
Banner Admin           
WebFocus
Degree Works        
Daily backups
None              
Weekdays
5am - 7am
Network
Network maintenance
ITS Status Page
Thursday
9pm - 2am (Friday)
UM-Dearborn Connect
Banner Admin
Upgrades and other
routine work
Saturday
9pm - 3am (Sunday)
All services
Maintenance across our
whole environment.
ITS Status Page
Sunday
9am - 1pm
All services
Major, disruptive work

Note: These maintenance periods are not used every time, but rather, it is the time when we will perform maintenance, if necessary. 

 


For additional information, check these categories in the Knowledge Base:

ITS Production Freezes - Periods of time throughout the year where ITS does not perform major maintenance.

 

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Details

Article ID: 92644
Created
Tue 11/19/19 8:49 AM
Modified
Tue 2/18/20 2:45 PM