Students: How to Submit a Case in My UM-Dearborn Portal

Students: How to Submit a Case in My UM-Dearborn Portal

Click on the My Help Center tab in the portal

Screenshot of the tabs across the top of the My UM-Dearborn student portal. There are four tabs: Home, My Success Team, My Tasks, My Help Center, My Quick Links, Forms. A red circle highlights the My Help Center tab.

 

On the left-hand side of the page, select the yellow Contact Us button

Screenshot of a list of clickable links. Below the links is a large yellow button labeled with Contact Us. A red circle highlights this button

 

Complete the required fields and make sure to select a Case Category and Subcategory. Then click Submit

Screenshot of the form on the Contact Us page. There are short answer boxes: Subject/Topic (required), Description (not required). Then dropdown menus: Case Category (required), and Subcategory (not required). Below this is an image of a paperclip with a clickable link marked Upload File. Finally, there is a blue clickable Submit button.

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