How to Request a Hard Token

In place of using Duo Security Hard Token, the Duo security system is now all software based. Physical tokens can still be ordered at the Computer Showcase.

Problem/Question

How do I request a Hard Token?

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Overview

A hardware Duo Security Token is a physical device that displays a new six-digit tokencode once every minute.

With the roll out of the Duo Application, physical tokens are no longer offered through UofM-Dearborn.  If you would like an Duo Keychain, they can be purchased through the Ann Arbor Computer Showcase for $25.  

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Solution

Duo Security Tokens can be ordered through this link at the Computer Showcase.

Set up instructions for the Duo Application, in place of a Hard Token, can be found here:

http://documentation.its.umich.edu/2fa/options-two-factor-authentication-2fa

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For additional information, check these categories in the Knowledge Base:

Secure Account with Duo 2-Factor Authentication

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