Knowledge Base Template (for Public how-to or Informational KB Articles)

Body

 

Problem/Question

How to apply the standard KB template

Overview

Used when creating a new KB article.

Solution

Option 1. In the KB editor, select the template drop down and select the Standard KB Template (for Public facing Knowledge articles

 

Option 2. Use the attached KB template located on the right side of this KB.

For additional information, check these categories in the Knowledge Base:

Style Guide for Knowledge Base Articles

Tagging Standards for KB

Still Need assistance? See the following related services:

 

Details

Details

Article ID: 42408
Created
Mon 11/13/17 2:43 PM
Modified
Thu 10/24/24 1:41 PM

Attachments

Attachments (2) Sort By: Sort Attachments ByName Sort Attachments ByDate

txt

KB HTLM.txt Computer

Tue 9/11/18 10:32 AM
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docx

Knowledge Base Template (for Public how-to or general information).docx Computer

Thu 11/16/17 1:27 PM
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