Use the My Help Center to Make a Case

Summary

Submit a support case via the My Help Center by completing the Contact Us form and tracking it under your cases in the portal

Body

On the My UM-Dearborn portal home page, select My Help Center

 

This will take you to an area where you can view cases made by you or on your behalf, FAQ categories, and assistance articles. At the bottom of the page, select Contact Us

 

This will take you to a fillable form. Complete the required fields (the ones with the red *), and click Submit

 

✨Viola! Now your case is on its way to someone who can assist you. You’ll get a confirmation number, and the case will be visible on the My Help Center (second step in this document)

Details

Details

Article ID: 154083
Created
Fri 11/15/24 11:30 AM
Modified
Tue 7/28/26 3:33 PM